⬜ Order Management – Service Staff Screen in AurPOS

The Order Management add-on in AurPOS provides a dedicated screen for service staff (such as waiters or order runners), allowing them to efficiently track the orders assigned to them from the Point of Sale. This streamlines operations and speeds up service within the business.

✅ How to Enable the Orders Screen?

To activate this add-on, follow these steps:

1. From the sidebar menu, go to Settings.

2. Select Business Settings.

3. Navigate to the Modules tab.

4. Enable the Service Staff option.

Once enabled, the "Orders" screen will become accessible from the sidebar menu.

✅ What Does the Orders Screen Do?

This screen displays all orders registered in the system, categorized into:

• Line Orders: Orders associated with a specific area or table.

• Your Orders: Orders assigned to the currently selected service staff member.

✅ How to Use the Screen?

• At the top of the screen, choose the staff member's name from the "Select Service Captain" dropdown list.

• The system will automatically display the orders assigned to that staff member.

• Click the "Refresh" button to load the most recent updates and new orders.

✔️ Important Note:
When a staff member is selected, only the orders assigned to them will be displayed, allowing for focused and efficient tracking.

⭐ Benefits of the Orders Screen:

• Allows each staff member to follow up on their specific orders with ease.

• Improves service quality and reduces delays.

• Organizes task distribution among the service team.